In the latest New York Minute, we’re celebrating charitable giving and holiday cheer from credit unions across New York state! Then, hear industry insights from the experts at TruStage and InfoSight360. Get this week’s credit union updates in our blog!
Sunmark Credit Union Announces ICU Day Award Recipients
Sunmark Credit Union celebrated the spirit of International Credit Union Day by recognizing outstanding ICU Award honorees—individuals and organizations who exemplify the credit union philosophy of people helping people. Through the Sunmark Charitable Community Foundation, now in its seventh year of hosting the ICU Day Awards, two individuals and four nonprofits were selected for their meaningful contributions to local communities.
People Helping People Award recipients each receive a Foundation donation to support their mission:
The Susan V. Siegel Community Service Leader Award was presented to Seth Harris, an educator whose work continues to create enriching experiences for children. The “It’s Cool to Be Kind” Student Award went to Shreya Sharath for founding GleeBoxx, a student-led initiative providing thoughtful care packages to those in need.
Thank you to Sunmark for their generous donations, and to these honorees, who represent the credit union mission of people helping people every day!
Sidney FCU Supports Hunger Relief Through “Open an Account, Open a Table” Initiative
This holiday season, Sidney Federal Credit Union is turning everyday banking into community impact through its “Open an Account, Open a Table” initiative. Thanks to members who opened new SFCU checking accounts, the credit union has already contributed to four organizations dedicated to supporting families facing food insecurity:
Each account opened directly fueled donations, helping provide warm meals, holiday comfort, and hope to households across the region. SFCU staff personally visited each organization to deliver contributions and learn more about their work. Join us in celebrating Sidney FCU for making the holidays brighter for neighbors who need it most.
Visions FCU Spreads Cheer to Veterans and Service Members
Visions Federal Credit Union continued its tradition of seasonal giving with this year’s Treats for Troops initiative, an effort focused on uplifting service members and veterans across the communities Visions serves. Through a strong partnership with local organizations and generous participation from members and neighbors, the initiative made a significant impact.
Together, volunteers collected approximately 400 pounds of donated candy and wrote more than 400 heartfelt cards, each one offering appreciation, encouragement, and comfort to active-duty military and veterans throughout Central New York, the Southern Tier, and New Jersey.
The Treats for Troops initiative is another example of how Visions FCU leads with gratitude, especially during the holiday season.
From TruStage: AI Is Changing the Game. Is Your Credit Union Ready to Play?
Artificial intelligence (AI) is being used to enable decisions, provide products and services, and carry out key functions and transactions. AI is also becoming more integrated into your processes and the practices used and followed by your vendor partners.
However, AI isn’t perfect. You need to be aware of security, privacy, and ethical practices as it relates to how AI is being used. And, not surprisingly, not everyone is using AI for good intentions – for example, bad actors are now using deepfakes – highly realistic synthetic AI media – to enhance phishing and vishing at a higher frequency to defraud financial institutions, your employees, and even your members.
As AI becomes more prevalent, so also should your AI governance. Check out this TruStage Artificial Intelligence Risk Overview to consider the potential risks, challenges, and proactive practices to better safeguard your organization.
Have you taken the first step in making your compliance journey smoother? Registering for your InfoSight360 account is like opening the door to a whole new world of support and resources. With this account, you can easily access tools that help you stay on top of all the rules and regulations that come your way. It’s like having a guide by your side, ensuring that you’re ready for whatever challenges the new year may bring. Don’t wait too long; getting started now can make all the difference later!
As you prepare for the year ahead, think about how InfoSight360’s flagship products can make your life easier. InfoSight, CU PolicyPro, and RecoveryPro are designed to tackle different aspects of compliance, making sure you have everything you need at your fingertips. Plus, with our new Learning Management System (LMS), you can ensure you and your team are always in the know. These tools are here to help you breeze through the compliance process!
Let’s leave the challenges of 2025 behind and step into a brighter, more organized future. With the right resources and support, you can focus on what truly matters: serving your community and achieving your goals. Compliance doesn’t have to be a headache. Instead, it can be a straightforward part of your daily routine, thanks to InfoSight360. So, get ready to embrace a year filled with clarity, confidence, and success! Learn more at InfoSight360.
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This week in the New York Minute, we’re announcing student applications for the 2026 Scholarship Program! Then, see which credit union was recognized for its community engagement, and see up-to-date information on technology use for credit unions. Get this week’s industry updates in our blog!
2026 Scholarship Program: Student Applications Now Open!
Student applications are officially open for the 2026 Scholarship Program, and participating credit unions are encouraged to share the opportunity with their college-bound members.
Students who are members in good standing at a participating credit union and planning to attend an accredited 2–4 year college, university, or trade program are eligible to apply. The process is simple: applicants must complete the 2026 Scholarship Application, obtain a Credit Union Verification Code, and submit three separate documents—a completed application, high school transcript, and essay.
Applications close January 9, 2026 for student submissions, and awards will be announced to credit unions in late April to early May. Learn more on the application page below!
TruNorthern FCU Earns Bronze MAC Award for Community Engagement
Congratulations to TruNorthern Federal Credit Union, which has been honored with a Bronze Award in Community Engagement by the Marketing Association of Credit Unions (MAC). This marks TruNorthern’s first MAC Award—a milestone achievement that recognizes its commitment to living the credit union philosophy of “people helping people.”
The award highlights TruNorthern’s partnership with Holiday Helpers, through which the credit union donated over $2,400, volunteered more than 24 hours, and supported 15+ local families during the holiday season. The recognition reflects the dedication of TruNorthern’s staff, volunteers, and community partners.
WOCCU Releases New White Paper on Ethical AI for Credit Unions
The World Council of Credit Unions (WOCCU) has released a new white paper, Navigating the Ethical Landscape of Artificial Intelligence in Credit Unions, offering a comprehensive roadmap for deploying AI in ways that uphold credit union values of fairness, transparency, and member trust. The 60-page paper translates OECD AI Principles into practical steps for boards, executives, compliance teams, and IT leaders.
The paper outlines key opportunities—improved service speed, stronger risk management, and personalization—alongside ethical risks such as bias, privacy concerns, and lack of explainability. It includes a model implementation plan, five real-world use cases, and seven major recommendations, such as adopting an enterprise Ethical AI framework, strengthening data governance, and establishing continuous monitoring and feedback loops.
Credit unions can download and read the full white paper to support responsible innovation grounded in cooperative values using the link below.
Cybersecurity in Credit Unions: A Shared Responsibility for a Trusted Future
In today’s digital-first financial environment, cybersecurity is no longer just a technical issue — it’s a shared responsibility that touches every corner of a credit union. From IT teams and compliance officers to operations managers and frontline staff, everyone plays a role in helping protect member data and building institutional trust.
As cyber threats grow more sophisticated and regulations become more complex, credit unions must evolve their approach to cybersecurity and be vigilant in monitoring for threats. This requires moving beyond reactive defense and embracing a proactive, organization-wide strategy that aligns with the values of transparency, trust and community service.
Understanding the threat landscape
Cyber threats are no longer isolated incidents — they are persistent, ever evolving and increasingly targeted. For credit unions, the most common threats fall into three categories:
Confidentiality: Phishing attacks and data breaches can expose sensitive member information, leading to reputational damage and regulatory penalties.
Integrity: Cybercriminals may alter or corrupt data, undermining the accuracy of financial records and decision-making systems.
Availability: Ransomware and distributed denial-of-service (DDoS) attacks can disrupt access to critical systems, affecting member services and operational continuity.
These threats are amplified by the rise of generative artificial intelligence (AI), the growing use of third-party vendors and the increasing interconnectivity of financial systems. Staying ahead of these risks is critical. Investing in threat intelligence and cybersecurity skills, conducting regular risk assessments and ensuring that cybersecurity is embedded into every aspect of operations is a necessity for credit unions to maintain their most important relationship — their relationship with their members.
The regulatory landscape: Complex and evolving
Several states have enacted privacy laws that give consumers more control over their personal data. These laws vary widely in scope and enforcement, creating a patchwork of compliance requirements that credit unions must navigate. States like California1 and New York2 have gone further, requiring organizations to provide proof of compliance and obtain explicit consent before handling sensitive data.
This regulatory complexity is driving demand for cyber insurance and increasing the need for robust compliance programs. But beyond legal requirements, member expectations are also rising. Today’s members want to know that their data is safe. They expect transparency, accountability and responsiveness from their financial institutions.
Meeting these expectations requires collaboration across departments. IT teams must work closely with compliance, legal, risk management and member services to ensure that data is collected, stored and used responsibly. It is important that everyone in the organization understand and feel a sense of obligation to uphold the basics of data privacy and be empowered to act as a steward of member trust.
Bridging the cybersecurity talent gap
One of the most pressing challenges facing credit unions is the shortage of skilled cybersecurity professionals, and the demand continues to grow. This shortage puts pressure on existing teams and makes it harder for smaller institutions to maintain a strong security posture.
To address this, many credit unions are turning to virtual chief information security officers (CISOs), managed security services and automated tools that can help small teams do more with less. These solutions can be effective, but they must be implemented thoughtfully and supported by ongoing training and oversight.
There’s also an opportunity to build a more diverse and inclusive cybersecurity workforce. Women and minority groups remain significantly underrepresented in the field. Credit unions — known for their community focus and member-first values — are well positioned to lead the way in recruiting and developing talent from a broader range of backgrounds.
Partnerships with local colleges, workforce development programs and industry associations can help build a pipeline of future cybersecurity professionals. Internships, mentorships and scholarships may also play a key role in attracting and retaining talent.
Cybersecurity as a cultural imperative
For credit unions, cybersecurity is not just about technology — it’s about culture. It’s about creating an environment where every employee understands their role in protecting organizational, employee and member data and feels empowered to act when something doesn’t seem right.
This cultural shift starts with leadership but must be reinforced at every level. Training programs should go beyond compliance checklists and focus on real-world scenarios and should be conducted regularly to stay current with evolving threats and changes in credit unions. Communication should be clear, consistent and tailored to different roles within the organization. Success should be measured not just by the absence of incidents, but by the presence of awareness, accountability and continuous improvement.
Building resilience through collaboration
Cybersecurity is a team sport. It requires coordination across departments, collaboration with vendors and engagement with industry peers. Credit unions can benefit from participating in information-sharing networks, attending industry conferences and staying informed about emerging threats and proven practices.
To build true cyber resilience, credit unions should:
Invest in layered security architectures that protect against a range of threats.
Develop and test incident response plans that include communication protocols and recovery strategies.
Conduct regular audits and assessments to identify vulnerabilities and track progress.
Leverage automation and AI to enhance threat detection and response.
Foster a culture of continuous learning and cross-functional collaboration.
A call to action for the entire organization
Cybersecurity is no longer the sole responsibility of IT — it’s a shared mission that requires engagement from every department and every individual. Whether you’re a compliance officer reviewing policies, a teller interacting with members or a board member setting strategic priorities, your actions contribute to the credit union’s overall security posture.
By working together, credit unions can not only protect their members and meet regulatory requirements; they can also strengthen the trust that defines their mission and sets them apart in the financial services landscape.
Work with partners to stay informed
Navigating today’s evolving risk landscape requires more than vigilance — it demands strategic foresight. From shifting litigation trends to increasingly complex compliance requirements, credit unions must stay agile and informed.
While every credit union faces its own distinct challenges, TruStageTM is here to provide support. TruStage’s Emerging Risks Outlook offers valuable insights into the key risks and trends that are likely to impact the industry. It’s a resource designed to help you stay ahead, strengthen your risk management strategy and safeguard your institution’s future.
Learn more about our tailored business solutions at www.trustage.com and explore helpful resources in our Business Protection Resource Center. You can also reach out to a TruStage risk consultant at riskconsultant@trustage.com or call 800.637.2676.
The resources are created by TruStage based on our experience in the credit union, insurance, and risk management marketplace. It is intended to be used only as a guide, not as legal advice. Any examples provided have been simplified to give you an overview of the importance of selecting appropriate coverage limits, insuring-to-value, and implementing loss prevention techniques. No coverage is provided by this resource, nor does it replace any provisions of any insurance policy or bond. Please read the actual policy for specific coverage, terms, conditions, and exclusions. Corporate Headquarters 5910 Mineral Point Road, Madison, WI 53705
CUP, CSS-8362417.1-0925-1027
Brianda Rojas-Levering, TruStage Brianda brings significant experience helping organizations with legal and regulatory issues including vendor management, contracts, risk, disaster recovery and business continuity, and cybersecurity compliance.
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Happy holidays from your Association! This week in the New York Minute, hear from our President & CEO, see a leadership update, register for the World Credit Union Conference, and more. Get all the latest New York credit union updates from across the state in the weekly New York Minute blog.
A Holiday Message from President & CEO William J. Mellin
Happy Thanksgiving!
As you gather with friends and family to celebrate the holiday, I want to extend my heartfelt gratitude to each of you. Your dedication, leadership, and unwavering support for New York’s credit unions—and for the credit union movement as a whole—have made this year truly meaningful.
Over the past year, we’ve navigated new opportunities and challenges, embraced change, and continued to strengthen the communities we serve. Despite obstacles, your resilience and commitment have driven real progress. Because of your work, our movement is stronger, more connected, and better positioned to serve members across the state.
Thank you for the collaboration, energy, and passion you bring to everything you do. It’s an honor to work alongside you in service of our shared mission.
From my family to yours, wishing you a warm, joyful, and safe Thanksgiving!
Sincerely, Bill
Mid-Hudson Valley FCU Introduces New President & CEO
Mid-Hudson Valley Federal Credit Union has named Razi Qadri as its new President and CEO, an exciting leadership transition for the 93,000-member credit union. Qadri brings more than 20 years of experience in financial services, most recently serving as COO and CIO at Lake Trust Credit Union. His career also includes leadership roles at Lake Michigan Credit Union, Flagstar Bank, and Daimler Chrysler Corporation.
Known for championing innovation, teamwork, and exceptional member experiences, Qadri will lead MHV into its next chapter with an emphasis on digital enhancements, meaningful community impact, and forward-thinking financial solutions. Members can expect a leader committed to empowering financial futures, while embracing the people and traditions that make the Hudson Valley unique. Qadri holds a master’s degree from Wayne State University.
Congratulations to Razi Qadri on this new role at MHVFCU!
Registration Open for the 2026 World Credit Union Conference
Registration is officially open for the 2026 World Credit Union Conference (WCUC), taking place July 19–22, 2026, in Sydney, Australia. Hosted by the World Council of Credit Unions (WOCCU) in partnership with the Customer Owned Banking Association (COBA), this global gathering will bring together more than 2,500 credit union professionals from 60 countries.
The WCUC 2026 itinerary features:
Three keynote speakers
28 breakout sessions
Thought-leading content on advocacy, digital transformation, AI, membership growth, and emerging trends shaping the global credit union movement.
This is the premier opportunity to expand your international network, learn from top industry voices, and collaborate with peers committed to the cooperative mission. Whether you’re focused on innovation, regulatory insights, or leadership growth, the conference offers powerful takeaways.
Click below to learn more and register for WCUC 2026.
Many credit unions use the New York State Department of Motor Vehicle Electronic Lien Transfer (ELT) System to file their liens. The NYS DMV reminds credit unions that the ELT system should also be used to release liens. For more information, check out the NYS DMV website (Add or Remove a Lienholder | NY DMV) and the ELT user manual (ELT-1: Electronic Lien Transfer Program (PDF)).
Department Of State Issues Holiday Season Warning To Shoppers About Buy Now, Pay Later Financing
The New York Department of State’s Division of Consumer Protection is urging shoppers to use caution with Buy Now, Pay Later (BNPL) financing this holiday season, citing growing concerns about unintended debt accumulation. BNPL allows consumers to split payments into installments, often interest-free if paid on time, but late or missed payments can trigger steep fees, high interest rates, and potential credit score impacts.
As BNPL becomes more widely used, especially among young adults, many consumers are stacking loans across multiple platforms, resulting in large combined monthly bills. Studies show BNPL can encourage overspending and impulsive purchasing, with defaults rising nationwide.
To stay safe, officials recommend:
Reviewing all payment terms
Budgeting carefully
Tracking multiple plans
Automating payments
Avoiding impulse buys
Consumers should also understand how BNPL may affect their credit, as policies vary by lender. New Yorkers needing assistance can contact the Consumer Assistance Helpline at 1-800-697-1220 or file complaints online. The Division also shares regular consumer protection tips on Facebook and Instagram.
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In our latest New York Minute, see how credit unions stepped up to feed communities across the state! Then, see recent updates from credit union leaders, and mark your calendar for an upcoming webinar. All that and more in this week’s blog!
Broadview FCU Supports Hunger-Relief Organizations Across New York
Broadview Federal Credit Union made a powerful stand against hunger by donating $750,000 to food pantries and hunger-relief organizations across the Capital Region, Buffalo, Syracuse, and Binghamton. Announced during the recent federal government shutdown and temporary Supplemental Nutrition Assistance Program (SNAP) reductions, the funding helps 55 organizations respond to surging demand for meals and emergency support.
This latest investment builds on more than $500,000 Broadview has already donated to hunger-fighting nonprofits this year. In total, Broadview, its employees, and members have contributed over $1.2 million to help feed neighbors in need, underscoring the credit union’s people-first commitment to strengthening communities.
Eric Hepkins of Cornerstone Community FCU Named ‘Leader of the Year’
Cornerstone Community FCU is celebrating a major leadership honor for its CEO, Eric Hepkins, who has been named “Leader of the Year” by Leadership Niagara. The award recognizes individuals who demonstrate exceptional leadership, make a lasting impact on the Niagara region, and embody Leadership Niagara’s core values of service, collaboration, and innovation—qualities Eric exemplifies every day.
Under his guidance, Cornerstone has cultivated a culture rooted in integrity, empathy, and community impact, motivating employees and strengthening relationships across Western New York. Founded in 1984 as the first program of its kind in New York State, Leadership Niagara has a proud legacy of developing civic-minded leaders.
Oswego County FCU Helps Feed the Community with Recent Contributions
Oswego County Federal Credit Union is stepping up for neighbors facing food insecurity, announcing a $36,000 emergency donation to support local hunger-relief efforts during recent SNAP benefit delays. The credit union’s swift response helped bridge a critical gap for families in need.
These nonprofits work daily to ensure no family goes hungry, and the credit union is honored to bolster their mission. Members and community residents are also encouraged to continue the effort by dropping off non-perishable food items at any Oswego County FCU office. Together, the credit union and its partners are proving that when hunger can’t wait, the community won’t either.
Upcoming Webinar: Register Today for InfoSight360’s Fraud Symposium
InfoSight360’s Fraud Symposium is back by popular demand, offering timely, no-cost training for affiliated member credit unions on today’s fast-evolving fraud landscape.
This virtual webinar will address recent fraud trends, including account takeovers, interactive teller machines (ITMs), ATM/ITM jackpotting, check fraud, business member check-kiting schemes, and business email compromise wire scams. Attendees will also hear from a certified fraud expert, who will share insights on emerging schemes and best practices for engaging and supporting impacted members.
Can’t attend live? The session will be recorded and available on InfoSight360’s Fraud channel. Don’t miss this opportunity to strengthen your credit union’s fraud defenses! Click below to learn more and save your spot.
A message from Scott Simpson, America’s Credit Unions’ new president/CEO
To the credit union movement:
I’m just getting started in my new role as President and CEO of America’s Credit Unions, and while I am not new to credit unions, I recognize that there is a lot for me to learn, and a lot of opportunities to strengthen our movement.
I took this job because I believe wholeheartedly in the credit union mission. We’ve got challenges ahead, but I also know we’ve got something special here. I’m excited about what’s possible when we work together.
For those who don’t know me, I have been part of the credit union movement for over two decades, most recently in the League System serving California’s Credit Unions, Nevada’s Credit Unions, and Utah’s Credit Unions. Before that, I worked for a U.S. Senator and led the Utah Republican Party. I grew up as a “political hack,” if you will, but the call to protect and empower credit unions is something I felt connected to the first time I experienced the unique power of cooperative finance. I was hooked.
Over the last 20 years, I’ve remained astounded by what you do for your members. Credit unions change lives. You help folks build a better future, one member at a time. You rise to a greater calling every single day.
That kind of impact doesn’t happen by accident. It takes the right political, legislative and regulatory environments that allow you to focus on your members, build strong relationships, and meet their needs. That’s where America’s Credit Unions and the League System come in. We’re here to be your voice in Washington, to help create an environment where credit unions can exist without barriers, and ultimately thrive.
We’ll be working closely with you, your league, and industry partners to tackle the tough issues and make sure your voice is heard loud and clear in Washington, D.C., and beyond.
I know the road ahead won’t always be smooth. There’ll be bumps, detours, maybe even a few potholes. But if we stay focused on where we’re headed—a stronger, more connected credit union movement—we’ll get there together.
In the coming months, I’d love to hear from you. Your membership is important to me and your feedback will help shape our unified voice and direction.
I look forward to working closely with you and can’t wait to see what we accomplish.
Warm regards, Scott Simpson President & CEO America’s Credit Unions
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This week in the New York Minute, we have multiple recognitions! From individual professionals to organizational fundraising efforts, and more, there are plenty of congratulations to go around. Then, don’t forget to register for the 2026 Scholarship Program, and mark your calendar for Posh’s next webinar. Get the latest industry-wide updates in our weekly blog.
Rochester Credit Union Leaders Named to Power List for Banking & Finance
The Association congratulates the Rochester-area credit union professionals recognized on the Rochester Business Journal’s 2025 Power List for Banking & Finance! This year’s honorees include:
These distinguished leaders have guided their institutions and members through extraordinary economic change—navigating pandemic disruptions, inflation, rising rates, and shifting regulations—while driving innovation and financial inclusion in the Rochester community. The Power List celebrates those who exemplify stability, leadership, and service during a period of tremendous uncertainty. The Association extends warm congratulations to all the honorees for their outstanding contributions to New York’s credit union movement.
Teachers FCU Raises $197,000 for Making Strides Against Breast Cancer
Teachers Federal Credit Union once again demonstrated its commitment to community and compassion, raising an incredible $197,000 for the American Cancer Society’s Making Strides Against Breast Cancer campaign. The funds were collected through the dedication of Teachers’ teammates and the generosity of community supporters across Long Island.
More than 80,000 participants joined this year’s Making Strides walk at Jones Beach, including nearly 300 Teachers FCU employees walking side-by-side with survivors, caregivers, and advocates. As a proud sponsor of the event, Teachers FCU continues to fund lifesaving research, awareness, and patient support programs, helping to make a meaningful impact in the fight against breast cancer.
The Association applauds Teachers FCU for its extraordinary generosity and ongoing leadership in supporting causes that bring hope and healing to so many.
Kyle Markland of Municipal CU Named an “Economic Trailblazer”
Congratulations to Kyle Markland, President and CEO of Municipal Credit Union (MCU), for being named to City & State New York’s 2025 Economic Trailblazers List! The recognition honors influential leaders across industries who are shaping the state’s economic future through innovation, investment, and workforce growth.
Under Kyle’s leadership, MCU has flourished and now serves 630,000 members with more than $4.7 billion in assets. Since joining MCU five years ago, Kyle has expanded branch access, hired nearly 200 new employees, broadened membership eligibility, and strengthened partnerships like the scholarship program with the NYC Department of Citywide Administrative Services. His steady guidance through the pandemic and commitment to member service have helped position MCU as a thriving, forward-thinking institution.
Congratulations to Kyle for this well-deserved recognition among New York’s most impactful economic leaders!
The honor recognizes Broadview’s deep and ongoing commitment to empowering youth and supporting essential community programs throughout the Capital Region. The evening featured inspiring performances, moving tributes, and generous donations from local partners, all benefiting kids and teens in Albany and Rensselaer counties. Broadview’s dedication to “making sure every child has the chance to soar” embodies the true spirit of the event.
The Association commends Broadview FCU for their leadership, generosity, and lasting impact on the communities they serve.
Final Reminder to Credit Unions: Register for the 2026 Scholarship Program!
There’s still time for credit unions to participate in the Association’s 2026 College Scholarship Program! Be sure to register before the November 21 deadline! This program helps credit unions offer meaningful educational support to their young members by making college dreams a reality.
With one simple application, students who are members at participating credit unions can be considered for three potential scholarships—the statewide program, their credit union’s scholarship (if applicable), and their local chapter’s award. Credit unions can choose their level of involvement, and the Association provides administrative and marketing support, including promotional graphics and templates.
Don’t miss this opportunity to strengthen relationships with your youngest members and showcase your credit union’s commitment to their future success.
Discover the next evolution of AI in financial services with Posh’s Knowledge Assistant, a groundbreaking innovation built to amplify people, not replace them. Join this exclusive webinar on November 19 at 1:00 p.m. EST for a live look at how this next-generation platform transforms institutional knowledge into actionable power.
The new Knowledge Assistant goes beyond answering questions; it streamlines workflows, enhances training, and helps small teams achieve enterprise-level efficiency. Participants will gain insights into how AI can accelerate service delivery, boost team performance, and drive smarter decision-making across financial institutions.
Don’t miss your chance to get ahead of the curve and explore the future of banking technology. Click below to learn more and register.
