Thomas Novak, director of digital banking at Visions FCU, was named a Credit Union Rock Star by CUNA.
Each year, Credit Union Magazine recognizes the credit union movement’s Rock Stars: those unique, innovative people who excel in their areas of expertise – and by doing so make the credit union movement a better, more interesting place.
Novak has been with Endicott-based Visions FCU for seven years and was named to head up an e-commerce division five years ago.
Through process improvements and technological solutions, Novak has:
- grown annual loan originations from $7 million to $80 million, while overseeing indirect lending;
- unified five lending channels into one system;
- helped grow year-over-year consumer loan volume by $61 million (a 40 percent increase through system enhancements; and
- used fintech partnerships to create more engaging member experiences, resulting in a 500% increase in new memberships via digital channels.
To view Novak’s full profile, visit CUNA’s website.