CUNA Mutual Group issued a risk alert this week to warn credit unions about scams that target victims via text or email messages that appear to be from state agencies.
According to the alert, scammers throughout the country — including New York state — are targeting victims with messages that appear to come from the Department of Motor Vehicles or the Department of Employment Security. The messages typically alert the recipient that there is missing or incorrect information, and instructs them to click on the provided link to a malicious website to update the information.
The risk alert suggests that credit unions should consider the following risk-mitigation steps:
- educate employees and members about the scams and pay attention to emails, texts, links and websites;
- be suspicious of any communication requesting personal information;
- delete text messages and emails that are suspicious;
- hang up on any calls that ask for a social security number of other personal information;
- keep software up to date on phones and other devices; and
- review and monitor accounts daily and report any discrepancies immediately.
CUNA Mutual Group’s risk alerts, in additional to additional risk-prevention resources, may be accessed on their Protection Resource Center. Log-in is required.