Whether it is employees dealing with the impacts of the pandemic, gun violence, or any other event that has the potential to cause trauma, credit unions can access resources to help support the emotional needs of their workforce.

Originally prepared in response to the emotional impact of the COVID-19 pandemic, a new research series and workshop guide offers actionable steps for credit union leaders to help create healthy and sustainable work environments in an effort to help staff feel safe and supported in the midst of any type of exposure to trauma.

The three resources, which can be downloaded from the Filene website at no charge, include:

• Part 1, “Trauma-Informed Services for Credit Union Employees,” which explores evidence-based practices to equip credit union leaders to better address the emotional needs of their employees and foster trauma-informed support for their organization.

• Part 2, “Trauma-Informed Services for Credit Union Employees,” which reveals key challenges facing credit union leaders and identifies next steps for trauma-informed employee policies and practices based on interviews with CEO and human resources leaders.

• Part 3, “Trauma-Informed Workshop, which incorporates trauma-informed insights to provide support for employees and help the organization build resiliency going forward.