Award Spotlight: Louise Herring Philosophy-in-Action Member Service Award

The 2022 Recognition Awards will be presented to New York credit unions during the New York Credit Union Association’s Annual Meeting & Convention at the Sagamore Resort on Lake George June 16–19. The awards will be presented during the general session on Friday, June 17.

The Louise Herring Philosophy-in-Action Member Service Award is awarded to a credit union for its practical application of the credit union philosophy within the actual operation of the credit union, and is awarded for internal programs and services that benefit membership.

This year, the Association is proud to recognize Teachers FCU for its digital transformation initiative as part of a larger vision to become “America’s credit union” by using the latest technologies and reinventing how Teachers FCU associates conduct business to best serve member needs.

Teachers FCU embarked on a four-pillar digital strategy surrounding the themes of:

  • new capabilities and features;
  • business transformation;
  • savings; and
  • optimization and foundational technologies.

The goal in creating these pillars was to transform Teachers’ digital and IT capabilities to galvanize member experience and satisfaction. Congratulations Teachers FCU!

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