We’re spotlighting the current Chairman of the Association’s Board of Directors, known for his strategic leadership at Cornerstone Community FCU and his passionate involvement in both family life and endurance sports. In our conversation with Eric, we uncover the insights and experiences that shape his approach to leadership in the financial sector, his commitment to community development, and his personal journey of balancing a demanding career with an active lifestyle. Join us as we get to know one of the key voices behind The Association’s vision for the future.
- Can you share a brief introduction about yourself, your background, and your professional journey?
I place the utmost importance on my roles as a husband and father, blessed with one daughter and four sons. My life is guided by a deep-seated belief in integrity, a principle my father instilled in me early on. With over twenty-five years of experience in banking and technology in Western New York, I have held senior roles in both large global banks and smaller community banking institutions. This journey led me to discover my true passion for credit unions, with a goal to uplift communities and individuals by using my skills and talents to help them realize their potential.
As the CEO of Cornerstone Community FCU, I’ve led the credit union through a period of significant growth, increasing our assets from $425 million to over $600 million, expanding our workforce by 10%, and enhancing our member services, which included the launch of a Commercial Lending program. My career has also included being the Senior Vice President at HSBC Bank USA, where I was in charge of retail transformation and streamlining, and the Head of Retail Banking at Evans Bank, where I spearheaded improvements in sales and strategy. I hold a Bachelor of Arts Degree from the State University of New York, College at Geneseo, and a Master of Business Administration from the University at Buffalo, School of Management. Beyond my professional life, I am deeply involved in the Western New York community, participating in charitable events for Habitat for Humanity and the United Way, and recently joining the Board of Trustees for the Aquarium of Niagara. My commitment to family, community, and profession is intertwined with my identity as an avid Ironman triathlete, marathon runner, and cyclist, underscoring my dedication to both my personal and professional life. - What drew you to the credit union industry?
I am a man of faith, and so I couldn’t describe my move into credit unions any other way than being led here. When I saw the opportunity for my current role, to lead Cornerstone, I was gripped by it and led to pursue it. Over the past six years, nothing else could have led me through the challenges I have endured. I certainly believe I am supposed to be right where I am, and I love every minute of it. I am so happy that I am in the credit union world, and love the people that surround it. - What motivated you to join the NYCUA board of directors?
As someone who fully immerses themselves in their endeavors, I found my entry into the credit union sector to be a transformative experience. My passion for this field quickly evolved, fueling a desire for deeper involvement on a larger scale. A defining moment in my early days was when Bill Mellin made a significant gesture that truly resonated with me. Despite it being February, he undertook a five-hour drive to Lockport just to meet with me, barely a month into my new role. This effort, combined with his evident professionalism, left a lasting impression. It was more than a courtesy visit; it symbolized the welcoming and committed nature of the Association. This experience solidified my conviction that the Association was not just an organization to join, but a community to be actively engaged with, one where dedication and personal connections are deeply valued. - In your view, what makes NYCUA distinct from other financial associations?
As I said in my previous response, the Association is not just an organization to join, but a community to be actively engaged with, one where dedication and personal connections are deeply valued. From the employees to the board members, to the chapter members, to all the members – it’s a family. - Why are credit unions important to New Yorkers and the broader community?
New York credit unions exemplify a dedication to culture. In fact, it is crucial to keep us focused on “people helping people”. The talented individuals who lead our state’s credit unions are among the brightest, most dedicated, and most engaged in the country. Credit unions put their members first and thrive by making culture a top priority. Collaboration and innovation are instilled in the DNA of our credit unions. For example, during the early months of the pandemic, I witnessed one credit union allow a ‘competing’ credit union to send employees and share its drive-thru teller windows. Literally, two distinct organizations operating out of one location in the interest of cooperation and community service. How many other industries do you see that in? - What role do you believe a board member plays in the success of NYCUA?
To listen, to be bold, to think out-of-the-box, and to advocate for our credit unions with integrity and PASSION. - Can you share a memorable moment or experience from your tenure on the board?
Reflecting on my journey, it wasn’t just a single moment but a period of profound learning that began when I joined the board during the first summer of the pandemic. Led by an exceptional team including Ann Hynes, Robyn Young, Tony Rohrmeier, Frank DeGraw, John Gibardi, Laurie Baker, Marie Betti, Maggie Pope, Vicky Burdick, and Mark Welshoff, this group exemplified leadership and mentorship at its finest. Observing and absorbing from these seasoned professionals proved to be a defining and transformative experience. Today, even with some changes in the team, I continue to be surrounded by individuals who are not only inspiring but also drive me to aim higher and strive for excellence. Their collective wisdom and guidance have been instrumental in shaping my approach and commitment to our shared goals. - What NYCUA initiatives or projects are you most excited about?
One of the most important objectives we face within our industry is the cultivation and development of young leaders. They are, without a doubt, an invaluable asset. Their innovative and entrepreneurial spirits are vital for the continued vitality and progression of the credit union movement. With this in mind, my favorite program is the Young Professionals (YP) program. This initiative not only nurtures young talent but also ensures the infusion of fresh ideas and perspectives into our industry. This past year, we had the opportunity to send one of our rising stars to participate in the YP program. His experience has been nothing short of remarkable, exemplifying the profound impact and significance of investing in the growth and development of our future leaders. It’s these kinds of opportunities that not only excite me but also reinforce my belief in the bright future of our industry. - Why should someone consider joining the NYCUA board or becoming more involved with credit unions in general?
Joining the NYCUA Board offers a dynamic platform for those fueled by passion and driven to make a meaningful impact. It’s an environment where your enthusiasm and desire to effect change can truly flourish. Our board is not just a place of governance; Here, you’ll have the opportunity to both expand your knowledge and contribute your unique experiences and perspectives. - Outside of NYCUA and your professional life, what are some of your passions or hobbies?
I like engaging my children in woodworking and building/construction projects around the house. It allows me to spend time with them, and build their confidence in self-sufficiency. Teaching them to use both their hands and minds in creative and industrious ways. - What’s one book or resource you’d recommend to someone looking to understand the world of credit unions better?
Engage with as many diverse and unique credit union leaders as possible. Attend Excel24! - Share a fun fact or a memorable anecdote!
Interesting Fact: Wearing a tie can reduce blood flow to the brain by 7.5 percent. A study in 2018 found that wearing a necktie can reduce the blood flow to your brain by up to 7.5 percent, which can make you feel dizzy, and nauseous, and cause headaches. They can also increase the pressure in your eyes if on too tight and are great at carrying germs. So leave the ties to the bankers, we don’t need ‘em!
Eric’s influence extends far beyond the boardroom. His dedication to integrity, community betterment, and personal growth offers a compelling blueprint for leadership in the modern era. Through his work with the NYCUA and Cornerstone Community FCU, Eric not only drives financial innovation and growth but also fosters a culture of inclusivity and support within the credit union community. His story reminds us of the power of combining professional excellence with a deep commitment to family and community values. We look forward to seeing how his leadership will continue to shape the future of credit unions in New York and beyond.