The New York Minute: NYC Debt Collection Update, CU Trends & More

Prepare your credit union for what’s next with resources in this week’s New York Minute. From sharpening your marketing strategy at CU Trends to getting ahead of the 2026 midterm elections, we’re sharing resources and updates to keep your team informed, along with the latest community impact and member recognition from across the state.

Update: NYC Debt Collection Rules

The New York City Department of Consumer and Worker Protection (DCWP) has released new FAQs providing additional guidance on the city’s updated debt collection rules.

The rules, now scheduled to take effect January 1, 2027, will apply to original creditors, including credit unions, once debt collection activities begin. Importantly, the requirements are based on where the member lives, not where the credit union is located. That means credit unions across New York and beyond are subject to the rules when collecting from members with a New York City address. DCWP confirms the January 1 effective date on its current rules page.

Credit unions are encouraged to review the newly released FAQs as they continue preparing for implementation. Members can also revisit the Association’s recorded webinar, NYC Final Debt Collection Rules, for an overview of the requirements and considerations for credit unions.

Review the FAQs and watch the webinar recording to prepare for the January 1 effective date.

Meet the Speakers for this Year’s CU Trends: The New York Marketing & Sales Conference

There’s still time to join fellow credit union marketing and sales professionals from across the state at CU Trends: The New York Marketing & Sales Conference! The event, taking place September 10 at Empower FCU Headquarters, features three industry experts ready to share practical strategies credit union marketers can put to work.

Amanda Thomas, Founder & President of TwoScore, will kick off the day with A Brand Worth Belonging To: How to Stand Out in a Crowded Banking Market, helping attendees identify what truly differentiates their credit union and create a brand experience that resonates with both members and employees.

Ashley Kjenaas, Client Marketing Manager at TwoScore, will then explore The Community Advantage, with actionable ideas for using social media, events, partnerships, community involvement, and other affordable channels to compete locally—regardless of the size of your marketing team or budget.

Rounding out the day, Michael Christians, Director of Regulatory Compliance Counsel at InfoSight360, will lead Marketing and Advertising Essentials, covering requirements and risks related to Regulation Z, NCUA Part 707, fair lending, UDAAP, email marketing, and social media advertising.

Attendees will leave with ideas they can put to work immediately, from strengthening their brand and community presence to developing marketing strategies that remain compliant.

Registration closes September 1. Reserve your spot today!

Teachers FCU Makes Contribution to Cohen Children’s Medical Center

Teachers Federal Credit Union is continuing its support of Cohen Children’s Medical Center with a $500,000 contribution to help advance the hospital’s work caring for children and families across New York.

Made possible through the generosity of Teachers FCU members, business partners, and teammates, the donation builds on the credit union’s ongoing commitment to Cohen Children’s and its mission of providing specialized pediatric care to young patients and their families.

The significant contribution is another example of how the credit union community comes together to support organizations providing critical services to New Yorkers.

SeaComm FCU Supports Expansion of Massena Hospital Outpatient Lab

Patients at Massena Hospital will soon have a more comfortable space for outpatient laboratory services thanks in part to a $60,000 donation from SeaComm Federal Credit Union.

The donation supported the Massena Hospital Foundation’s Code Help Campaign, which funded an expansion and renovation of the hospital’s growing Outpatient Lab. Improvements include an additional room for blood draws, larger existing spaces, and a refreshed waiting area with new furniture.

In recognition of SeaComm’s support, the renovated space will be known as the SeaComm Outpatient Lab.

Municipal Credit Union Named One of the Best Places to Work for Women

Municipal Credit Union has been named by Best Companies Group as one of its Best Places to Work for Women, earning a spot in the Large Employer category.

The recognition celebrates workplaces committed to creating environments where women have opportunities to grow, lead, and thrive. For MCU, the honor reflects its focus on fostering a culture where employees feel a sense of belonging and have opportunities to advance throughout their careers.

Congratulations to MCU and its entire team for the exciting accolade!

America’s Credit Unions to Preview 2026 Midterm Election Stakes and Strategies

With the 2026 midterm elections approaching, America’s Credit Unions will host a members-only webinar on September 3 at 2:00 p.m. ET examining the election landscape and what it could mean for credit unions and their members.

Scott F. Simpson, President & CEO of America’s Credit Unions, and Trey Hawkins, Head of Political Affairs, will discuss key dynamics shaping the election cycle, the organization’s advocacy and political engagement efforts, and ways grassroots credit union advocates can stay engaged.

The webinar is open exclusively to America’s Credit Unions members, credit unions, and leagues and will be recorded for registered participants.

Register now to learn more about the issues shaping the 2026 election cycle and opportunities for credit union advocacy.


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