Last week, CUNA Mutual Group hosted a complimentary webinar on how multicultural population trends are impacting financial services and credit union strategies. A recorded version of the webinar can now be accessed on the New York Credit Union Association’s website.
The session was led by Edgar Hernandez, CUNA Mutual Group’s senior multicultural strategy manager. Hernandez is responsible for advancing the efforts of CUNA Mutual Group’s new Multicultural Center of Expertise. The center analyzes data to better understand underserved consumers; develops new strategies and products to serve credit unions and their members; and builds coalitions with other entities to support similar efforts.